1. Use of this website
Legal use: You agree to use this website only for lawful purposes and in compliance with the relevant laws and regulations of the Czech Republic. It shall not be used for any illegal or unauthorized purpose.
Account registration: In order to use certain services or purchase goods, you may need to register an account. You promise to provide accurate, true and complete personal information and keep the information updated when necessary. If you provide false or inaccurate information, we have the right to suspend or terminate your account.
Security: It is your responsibility to protect the security of your account information and password to avoid unauthorized access. If you find any abnormal account activity, you must notify us immediately.
2. Product information
Product description: We try our best to ensure that all product information on the website is accurate, including product descriptions, prices, pictures and availability. However, due to display equipment or human error, there may be deviations in the information, which shall be subject to the actual product.
Product availability: We do not guarantee that all products will be available at all times. If a product is not available for your order, we will notify you as soon as possible and offer you an alternative or refund.
3. Order and payment
Order processing: Submitting an order does not mean that we have accepted your order. We reserve the right to refuse or cancel your order, especially in case of payment failure, incorrect product information or insufficient stock.
Payment method: We accept payment for orders via credit card, debit card, PayPal and other electronic payment methods. All payment information will be processed through a secure payment gateway to ensure the security of the payment process.
Taxes: All prices include local Czech Value Added Tax (VAT). Depending on the content of your order and the delivery address, the relevant taxes will be clearly displayed at checkout.
4. Shipping and delivery
Delivery time: We will try our best to ensure that the order is shipped in time, but the delivery time may vary depending on the region and delivery method. We will provide you with order tracking information so that you can check the shipping status at any time.
Shipping costs: Shipping costs are calculated based on the weight of the order, the delivery address and the selected delivery method. You will see the clear shipping costs at checkout.
Address accuracy: Please make sure to provide an accurate delivery address. Providing an incorrect address may result in delivery delays or additional charges.
5. Return and Exchange Policy
Return Conditions: If you are not satisfied with the silicone anti-scalding pot clips you purchased, you can apply for a return within 30 days of receiving the product. The returned product must be unused, undamaged and in its original packaging.
Refund Process: After the returned product is inspected and meets the conditions, we will process a refund, and the refund will be returned to the method you used when you paid.
Shipping: Return shipping costs are usually borne by the customer unless there is a quality problem with the product or the shipment is wrong.
6. Intellectual Property
Copyright Statement: The content of this website, including but not limited to text, pictures, audio, video, etc., is protected by copyright law. These contents may not be copied, modified, distributed, sold or otherwise used without authorization.
7. Disclaimer
Product Use: We are sure that the silicone anti-scalding pot clips are safe under normal use, but we are not responsible for any damage or injury caused by improper use or improper operation.
Website Content: The content of this website is provided on an “as is” basis. We do not warrant that the website service will be uninterrupted, error-free, free from viruses or other harmful components in all circumstances. We are also not responsible for any loss or damage caused by the use of this website or reliance on its content.
8. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, special or consequential damages arising from the use of this website. Our liability is limited to the actual purchase amount paid by you for the goods.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use and protect your personal information.
10. Modification of Terms
We reserve the right to modify or update these Terms at any time. Any changes to the Terms will be posted on this website and will take effect immediately. We recommend that you check this page regularly to ensure that you are aware of the most recent version of the Terms.
11. Applicable Law and Dispute Resolution
These Terms and their implementation shall be governed by the laws of the Czech Republic. Any dispute arising from the use of this website will be submitted to the courts of the Czech Republic for resolution.